We design bespoke AI solutions for your business, from audit to deployment
We analyse your processes, customer conversations and tools to create assistants and automations that fit your business.
Projects delivered where precision, confidentiality and customer experience matter as much as the technology.
AI only creates value when it understands your business
You don't need yet another AI tool, but a system that understands your information, follows your rules and relieves your teams.
We start from your customer conversations, your processes and the real friction points to design a solution that is useful from day one.
We turn your knowledge into useful, controlled AI assistants
Not an isolated chatbot: your content comes in, the assistant understands and acts, answers and actions come out.
Inputs
- Website
- Documents
- CRM & tools
Your AI assistant
Understands, answers, classifies and escalates according to your rules.
- Approved sources
- Brand tone
- Defined scope
- Human escalation
Results
- Reliable answers
- Qualified requests
- Automated tasks
- Human alerted when needed
We don't replace your teams. We remove what slows them down.
The right first AI project removes a daily friction and builds trust across the organisation.
Repetitive questions scattered across email, phone and WhatsApp
An assistant answers simple requests and escalates the important cases
Documents, FAQs and procedures that are hard to find
A knowledge base a controlled AI assistant can actually use
Copy-pasting between forms, CRM, spreadsheets and emails
A workflow keeps your tools in sync and prepares the next actions
The right solutions, combined to match your needs
A web assistant, a WhatsApp assistant, an automated workflow — or a combination of these, connected to your data.
AI chatbots for websites
AI assistants embedded in your website to answer visitors' questions, guide them and draw on your content, documents or knowledge bases.
- Answers to frequent questions
- Help with navigation
- Product or service recommendations
- Lead qualification
- E-commerce: cart and order tracking
WhatsApp assistants
AI assistants available directly on WhatsApp to answer your customers, prospects or visitors — for example via a QR code.
- Instant replies on WhatsApp
- Practical information available 24/7
- Fewer repetitive messages
- A simple experience for customers
Task automation
Automated workflows that connect your tools, remove manual tasks and streamline your internal processes.
- Connections between your tools
- Automatic form processing
- Notifications and follow-ups
- Data synchronization
A clear approach, from problem to system in production
You configure nothing. We deliver it ready to use.
Botello is not a self-service tool. We design, prepare and launch your solution end to end — you receive it up and running, tailored to your business.
What we do
- Analysis of your needs and your content
- Design of the assistant and its scope
- Connection to your sources and your tools
- Testing, tuning and go-live
- Monitoring, adjustments and continuous improvements
What you do
- Tell us what you need
- Approve the result
- Request adjustments whenever you like
Useful AI must be clear, tested and governed
Before launch, we set the frame: what the assistant knows, what it may do, what must be checked.
Controlled sources
The assistant answers from approved content: pages, FAQs, documents, procedures.
Explicit rules
We define what the AI can do, what it must not do and the cases to hand over to a person.
Business testing
Answers and workflows are tested on real situations with your teams before going live.
Limited access
Access to tools and data is limited to actual needs, with a clear, documented scope.
The proof is not in the demo. It is in the system we deliver.
An AI project is judged in the weeks after launch. We measure concrete indicators and adjust the system.
Confidentiality
Some systems touch internal processes, customer conversations and operational data.
Method
Every system is monitored on real cases: what works is kept, what drifts is corrected.
Control
Conversations and escalations are reviewed regularly to keep the system within its scope.
What we track over time
- Recurring requests
- Autonomous resolution
- Human escalations
- Processing time
Let's build the AI solution that fits your reality.
Tell us about your processes and the tasks that take too much time. We will identify the right first use case with you.