Sales agent
An agent dedicated to sales: it advises, compares and recommends the right products, eases hesitation and guides the customer all the way to the cart.
An AI agent that works for you.
Trained on your content, it answers, advises, takes requests and hands off to your team. Day and night, on every channel.
Discuss my project- Custom-built by our team
- Free first call
Trusted by
- FAB BRANDS
Agents and actions
It sells, it answers, it acts.
Support agent
An agent dedicated to support: it answers questions about your policies, lead times and procedures day and night, and hands off to your team when needed.
Actions
Each agent can take action right from the conversation: book an appointment, open a ticket, send a document or alert your team.
Method
From your content to an agent ready to work
Industries
One agent, for every industry
01E-commerce
BotelloDo you have it in a 38?
Yes, two pairs left in black. Shall I add it to your cart?
Added to cartCHF 189
02Hospitality
BotelloIs parking included?
Yes, it’s free for our guests. Shall I reserve a space?
Space reserved12 March
03Administration
BotelloWhat documents do I need for a residence permit?
Passport, photo and lease. Shall I book you a slot at the counter?
Appointment bookedTue 9:30
04Watchmaking
BotelloIs this model water-resistant?
Yes, up to 100 metres. Would you like to try it on in store?
Try-on bookedSat 11 am
05Consulting & services
BotelloCan you send me a quote?
Of course. Three quick questions and I’ll pass your request to an advisor.
Request sent to the team
AI under control
Answers drawn from your content, never made up
Management console included. Conversations, statistics, content: track everything in one place.
Supervised human handover. Sensitive or complex cases go to your team: form, email or ticket.
Real data only. Catalogue, pages, FAQs, documents: the agent answers with your information. If the answer isn’t there, it says so.
80+ languages. It detects each person’s language and replies naturally.
Understands photos. A product, a document, a problem in a photo: the agent understands and helps.
Plugs into your tools. These work out of the box. For anything else, we build the integration for you.
Channels
The same agent, wherever your customers are
Website and store
A chat bubble in your brand colours, on every page.
Customers message you as they would a friend, and the agent replies instantly.
Direct messages handled with the same tone and the same information.
Analyzer
See what your customers are really asking
The analyzer reads every conversation your agent has. It surfaces recurring topics, unanswered questions and the sales it drove, then suggests what to improve.
Topics
Know what your customers really want, and adjust your offer, pages and stock.
Gaps
Spot the gaps in your documentation: every unanswered question becomes an answer, so the agent improves every week.
Sales
See what the agent brings in, in real orders.
Conversations
Sensitive cases go to your team. Nothing slips through.
Try it
Talk to our agent, it’s already here.
It’s a Botello agent, set up by our team. Ask it about our services: it answers right away and hands off to a person when needed.
FAQ
Frequently asked questions
How long does it take to set up an agent?
It depends on the project. After a first call, we give you a precise timeline, and our team handles the whole setup.
Can the agent make up an answer?
No. It relies only on your content and tools. If it doesn’t have the information, it says so and can pass the request to your team.
Does it replace my team?
No. It handles recurring requests and hands off sensitive or complex cases to your team.
Which channels can it answer on?
Your website and, depending on the project, WhatsApp, Instagram, Messenger or email. It’s the same agent everywhere.
I need a specific integration. Is that possible?
Yes. Store, CRM, help desk, calendar or internal tool: if it isn’t available yet, we build it for you.
Where is my data stored?
In Europe. Your content is used only for your agent.
How do I keep track of what the agent does?
From your console: conversations, statistics, gaps spotted, and a report every month.